Kyle joined BAFS bringing over 20 years of client care management experience from an S&P 500 technology company, specializing in driving exceptional client encounters, process alignment/improvement, client interaction management, root cause analysis, and customer impact reporting.  As owner of the BAFS Client Experience, he is responsible for two main areas within the company: resolving current client issues/questions and proactively engaging our clients to ensure BAFS services and products are meeting their needs.  His specialized skills allow BAFS to design and manage an experience that is exceptional for our clients.

Kyle holds an undergraduate degree in business from the University of Louisiana at Monroe.